Shipping & Returns

SAME POLICIES AS XTREME-BRANDS.COM · UPDATED NOVEMBER 2026

Shipping Policy

We ship anywhere in the United States. We strive to ship orders within 24 to 48 hours on business days. Orders over $74 ship free.

Shipping rates for many items are weight-based. To reflect the policies of the shipping companies we use, all weights are rounded up to the next full pound. Xtreme Wellness is not responsible for lost or stolen items once they are delivered. Optional ShipInsure package protection is offered at checkout and covers shipments that are lost, damaged or stolen in transit.

We use USPS as our shipping carrier. If you would prefer FedEx or UPS, let us know at the time of the order by email at info@xtreme-brands.com. We will make every effort to accommodate your request provided the order has not already been processed or shipped. A different carrier may involve additional cost or delay. In using USPS, you accept that there may be transit issues including, but not limited to, delays and mis-deliveries, and that tracking information might not appear in the system until the package has already been delivered.

Shipping labels are created directly from the information you provide at checkout. We will make every effort to get corrections made, but cannot be held responsible for incorrect addresses entered by the customer.

Returns & Refunds

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you are unsatisfied with our product within 30 days of delivery, please reach out to us and we will make it right.

You should expect to receive your refund within four weeks of giving your package to the return shipper; in many cases you will receive a refund more quickly. This period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once received (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

To return an item, email info@xtreme-brands.com with your order number and details about the product you would like to return. We will respond quickly with instructions.

Full website terms are on our Terms page. Questions? Email info@xtreme-brands.com.